Being new to MySQL, PHP, cPanel and WordPress, I expected to have problems with this site and I was concerned whether my host’s customer support would be up to snuff. It didn’t take long for me to find out.
I kept encountering the “500 Internal Server Error” message while attempting to access my site’s cPanel today. I was able to log into WordPress and FTP into my site so it wasn’t that big a deal. I did, however, notify my host and I’m pleased to report the reply was both prompt and helpful. I was informed the shortcut to cPanel had been rendered invalid after a critical patch for cPanel had been installed but a workaround was available. I’ll be delighted if all future problems with the site are resolved with the same efficiency and professionalism.
In other developments, I updated the look of the blog with Hadley Wickham’s Rubric style, the runner-up in the WordPress Styles competition. Like the other styles in the competition, it was released under the GPL license, which means users are free to share and change it. I’ve replaced the pen graphic that was bundled with the style with something different. Big Rolling Death Machine different. (That’s Tankorr from the Beast Machines series on the upper right-hand corner of this page in case you were wondering.)